Privacy Policy

Privacy Policy

1. Introduction

Welcome to Automata. We respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and disclose your data when you visit our website, interact with our services, or otherwise engage with us online.

By using our website, you consent to the practices described in this Privacy Policy.

2. About Automata

Automata is a system integration company specializing in Information Technology (IT), solar power, and electromechanical solutions. This Privacy Policy applies to all websites, online platforms, and services operated by Automata.

3. Information We Collect

We may collect the following categories of personal and non-personal information:

A. Information You Provide Directly:

· Full name

· Email address

· Phone number

· Company name

· Job title

· Address or location details

· Inquiry or message content

· Any other information voluntarily submitted through our contact forms or service requests

B. Information Collected Automatically:

· IP address

· Browser type and version

· Device information

· Operating system

· Referring website

· Pages visited and time spent

· Clickstream data

· Cookies and similar tracking technologies (see Section 6)

C. Information from Third Parties:

· Public databases

· Social media platforms (if you interact with us through those channels)

· Marketing partners or affiliates

4. How We Use Your Information

We use the information collected for the following purposes:

· To respond to inquiries and provide requested services

· To improve website functionality and user experience

· To send updates, promotions, and marketing content (with your consent)

· To analyze website traffic and usage trends

· To comply with legal obligations and enforce our terms

· For internal operations, such as security and fraud prevention

5. Legal Bases for Processing (for EU/EEA Users)

Automata website is NOT complaint with General Data Protection Regulation (GDPR) yet.

6. Cookies and Tracking Technologies

We use cookies and similar technologies (such as web beacons, pixels, and scripts) to enhance your browsing experience. These include:

· Essential Cookies: Necessary for website functionality

· Analytics Cookies: Used to understand website traffic (e.g., Google Analytics)

· Marketing Cookies: Used for advertising purposes and personalization

You can manage or disable cookies through your browser settings. Some features of the site may not function properly if cookies are disabled.

7. Sharing and Disclosure of Information

We do not sell your personal information. However, we may share your data with:

· Service providers and partners who assist us in operating the website and delivering services

· Government authorities or legal entities when required by law

· Business transferees in case of a merger, sale, or acquisition of Automata assets

All third parties are required to handle your data with the same level of protection we do.

8. Data Security

We implement industry-standard technical and organizational measures to protect your data from unauthorized access, loss, or misuse, including:

· SSL encryption

· Firewall protection

· Secure data storage systems

· Role-based access controls

Despite our best efforts, no system can be 100% secure. Users are advised to take precautions when sharing sensitive data online.

9. International Data Transfers

If you are located outside of Egypt or the country in which our servers are hosted, please be aware that your information may be transferred to and processed in countries with different data protection laws.

We ensure all international data transfers are made in accordance with applicable laws and with appropriate safeguards.

10. Your Rights

Depending on your location, you may have the following rights under applicable laws:

· Right to access your personal data

· Right to rectify inaccurate data

· Right to erase your data (“right to be forgotten”)

· Right to restrict or object to data processing

· Right to data portability

· Right to withdraw consent at any time

· Right to lodge a complaint with a data protection authority

To exercise your rights, contact us.

11. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this Policy or to comply with legal obligations.

When data is no longer needed, it is securely deleted or anonymized.

12. Children’s Privacy

Our website and services are not intended for children under the age of 16. We do not knowingly collect personal data from children. If we become aware of such data collection, we will take immediate steps to delete it.

13. Third-Party Links

Our website may contain links to third-party websites or services. This Privacy Policy does not apply to those platforms. We encourage users to review the privacy practices of any third-party sites they visit.

14. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this Policy regularly.